GETDIGITALCONTENT PRIVACY POLICY

GetDigitalContent, Inc. ("GDC," "we," "us," or "our") respects your privacy and is committed to protecting your personal and proprietary data through this Privacy Policy ("Policy"). This Policy explains how we collect, use, protect, and give you control over your information when you use our AI-powered content generation platform and related services (collectively, "Services").

1.1 Key Definitions

1.2 Acceptance of This Policy

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Policy.

We collect different types of information to provide and improve our Services. Here's exactly what we collect:

2.1 Personal Data (PD)

Registration Details

• Full name
• Email address
• Company/organization name
• Account username

Payment Information

• Processed securely by our payment providers
• We do not store full credit card numbers
• Billing address
• Transaction history

2.2 Proprietary Input Data (Your Most Protected Information)

Brand Voice Specifications

• Business descriptions and objectives
• Target audience profiles
• Tone preferences (formal, casual, friendly, etc.)
• Core values and messaging principles
• Language style guidelines
• Industry-specific terminology
• Content goals and strategies

This proprietary data forms the foundation of your unique content generation and receives our highest level of protection.

2.3 Usage Data

Platform Interaction Data

• Features accessed and frequency of use
• Content generation requests and parameters
• Time spent in Quality Control workflow stages
• Error reports and system performance data
• Search queries within the platform
• Content categories created

Technical Information

• IP address (anonymized after 30 days)
• Browser type and version
• Device type and operating system
• Time zone and location (country level only)
• Referral source

2.4 Content Data

• Topics and keywords you input
• Source materials for research
• Generated content (blogs, images, references)
• Edits made during the review process

2.5 Human Review Disclosure

To ensure quality and accuracy, certain content may be reviewed by authorized GDC personnel or trusted vendors under strict confidentiality agreements. When human review occurs:

• Data is de-identified where possible
• Reviewers are bound by non-disclosure agreements
• Reviews are solely for improving your specific account's output
• Reviewed data is never used for generalized model training

3.1 Lawful Basis for Processing (GDPR Compliance)

We process your data only when we have a legal right to do so:

Performance of Contract

We process the following data because it's necessary to deliver the Services you've subscribed to:

• Brand Voice specifications to generate personalized content
• Account information to manage your subscription
• Usage data to provide the features you request
• Content inputs to generate your outputs

Legitimate Interests

We process certain data based on our legitimate business interests, balanced against your rights:

• Security monitoring to protect the platform
• Aggregated analytics to improve service reliability
• Error logs to fix technical issues
• Fraud prevention measures

Consent

We only process the following data with your explicit consent:

• Marketing communications
• Optional product features
• Participation in research or beta programs
• Testimonials or case studies

3.2 Specific Uses by Data Type

Brand Voice Data Is Used Only To:

• Generate content specifically for your account
• Maintain consistency in your content output
• Improve accuracy for your specific use case
• Never for training models used by other customers

Personal Data Is Used To:

• Create and manage your account
• Process payments and send invoices
• Provide customer support
• Send important service updates

Usage Data Is Used To:

• Optimize platform performance
• Debug technical issues
• Understand feature adoption (aggregated)
• Ensure service availability

4.1 What We DO NOT Do With Your Data

• Train generalized AI models accessible to other users
• Create shared datasets from your proprietary information
• Use your Brand Voice to improve outputs for competitors
• Develop public-facing AI capabilities from your data
• Share your content patterns with other accounts
• Use your data for marketing insights about your industry

4.2 Customer-Specific Improvements Only

Any machine learning improvements using your data are:

• Limited to your account only
• Designed to enhance your specific Brand Voice
• Never transferred to other customer accounts
• Deleted when you close your account

5.1 Universal Rights (All Users)

Regardless of your location, you have the right to:

Access Your Data

• Request a copy of all Personal Data we hold
• Receive data in a portable format (JSON/CSV)
• Understand how your data is being used

Correct Your Information

• Update inaccurate Personal Data
• Modify your Brand Voice specifications
• Correct billing information

Delete Your Account

• Request complete account deletion
• Remove all Personal Data from our systems
• Export your content before deletion

Control Communications

• Opt-out of marketing emails instantly
• Choose which notifications you receive
• Update communication preferences

5.2 GDPR Rights (European Economic Area)

If you're in the EEA, you additionally have the right to:

• Object to processing based on legitimate interests
• Restrict processing while disputes are resolved
• Data Portability in machine-readable format
• Withdraw Consent for consent-based processing
• Lodge a Complaint with your supervisory authority

5.3 CCPA Rights (California Residents)

California residents have additional rights to:

• Know what Personal Information is collected, used, shared, or sold
• Delete Personal Information held by us and our service providers
• Opt-Out of sale of Personal Information (Note: We do not sell your data)
• Non-Discrimination for exercising privacy rights

CCPA Metrics (Previous Year)

• Requests to Know Received: [X]
• Requests to Delete Received: [X]
• Average Response Time: [X days]

5.4 How to Exercise Your Rights

6.1 We Do Not Sell Your Data

GDC does not and will never sell, rent, or trade your Personal Data or Proprietary Input Data to third parties for their own purposes.

6.2 Service Providers

We share data only with essential service providers who:

• Sign strict confidentiality agreements
• Process data only on our instructions
• Cannot use your data for their own purposes

Categories of Service Providers:

• Payment Processing: Stripe, PayPal (payment data only)
• Infrastructure: AWS, Google Cloud (encrypted data)
• Customer Support: Zendesk (support tickets only)
• Analytics: Internal only (aggregated, anonymized)

6.3 Legal Obligations

We may disclose data when legally required to:

• Comply with valid legal processes
• Protect rights, safety, or property
• Enforce our Terms and Conditions
• Respond to government requests

6.4 Business Transfers

If GDC is involved in a merger, acquisition, or sale:

• You'll be notified before data transfers
• Data remains protected under this Policy
• You may delete your account before transfer

7.1 Security Measures

Technical Safeguards

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Multi-factor authentication available
• Regular security audits and penetration testing
• Isolated data storage per customer

Organizational Safeguards

• Limited access on need-to-know basis
• Background checks for data-handling personnel
• Regular security training
• Incident response procedures

7.2 Brand Voice Special Protections

Your Proprietary Input Data receives additional protection:

• Separate encrypted storage
• Additional access controls
• Audit logs for all access
• Never commingled with other customer data

7.3 Data Retention Schedule

8.1 Essential Cookies Only

We use only strictly necessary cookies for:

• Maintaining your login session
• Remembering your preferences
• Ensuring security
• Load balancing

8.2 No Third-Party Tracking

We do not use:

• Third-party analytics cookies
• Advertising or remarketing cookies
• Social media tracking pixels
• Cross-site tracking technologies

9.1 Data Location

Your data may be processed in:

• United States (primary servers)
• Your region (content delivery)
• Service provider locations

9.2 Transfer Safeguards

We ensure protection through:

• Standard Contractual Clauses (EU)
• Encryption during transfer
• Contractual obligations for processors
• Regular compliance audits

10.1 AI Content Generation

Our Services use AI to:

• Analyze your Brand Voice specifications
• Generate content based on your parameters
• Suggest content improvements

10.2 What We Don't Do

We never use automated decision-making for:

• Determining your creditworthiness
• Setting individualized pricing
• Marketing profiling
• Employment decisions
• Any legally significant decisions

Our Services are not intended for children under 16. We do not knowingly collect data from children. If we learn we've collected a child's data, we will:

• Immediately delete the information
• Terminate the associated account
• Notify the account holder

12.1 Update Notifications

We'll notify you of material changes via:

• Email to your registered address
• Prominent website notice (30 days)
• In-app notification

12.2 Continued Use

Using our Services after changes take effect means you accept the updated Policy. If you disagree, you may close your account.

13.1 Data Protection Officer

13.2 Other Contacts

13.3 Response Commitment

We commit to responding to all privacy inquiries within 30 days.